Our orders are processed using PayPal but don't worry if you don't have an account though, all you need to do when you checkout to the PayPal site is click the 'Don't have a PayPal account?' link in order to pay with your debit/credit card as a guest. To see if PayPal accepts your preferred payment choice please consult their website here.
We deliver both domestically and internationally! We spend time on quality control and packaging your purchased goods so you can rest assured they will arrive with you safely wherever you may be in the world.
DOMESTIC DELIVERY (Please allow 2-3 days for your product(s) to arrive once notified of their dispatch)
Soft goods - Royal Mail 1st Class to anywhere in the U.K: £4.00 (add £1.50 for more than one item)
Decks - Royal Mail 1st Class Recorded Delivery to anywhere in the U.K: £8.00 (We dispatch via Recorded Delivery for hard goods to ensure their safety en route to you)
INTERNATIONAL DELIVERY (Please allow 2-3 weeks for your product(s) to arrive once notified of their dispatch)
Soft goods - Airmail small packet: £6.00 (add £2.00 for more than one item)
Decks - Airmail large package: £12.00
We retain a proof of postage receipt for every single order we send and will be more than happy to send you a copy to assist in finding your package should it not arrive with you in the specified waiting time above. ALL orders made via our shop are sent with a return to sender label so if your order doesn't make it to you, there's a good chance that it will end up back with us.
If you're not happy with your order you may exchange it for a product of equivalent value or a credit voucher to use with us in the future. We do not offer refunds at this moment in time. Get in touch with us if you have a problem and we will be there to solve it in the best way possible.
VIDA COLLECTIVE LTD is committed to respecting your privacy, so any personally identifiable information that you give us or we collect as you use our sites will only be used within our team's administration process to improve our products, services, and to provide you with a better browsing experience. We strictly do not disclose, sell or trade any personal information you provide us with when using this website.
The personal information we collect when you use our site may include your name, postal address, and e-mail address. We request this information when you participate in promotional activities or purchase product from us in order to notify winners, ship the product to you, etc.
VIDACOLLECTIVE LTD logs IP addresses or the location of computers on the Internet, to help diagnose problems with our server and to help administer the site. We also consider information strictly confidential.
TERMS OF SERVICE
This site is owned and controlled by VIDA COLLECTIVE LTD (Company registration number: 7903752, registered in the United Kingdom).
All images, graphics, audio and video clips, text and other materials provided on this web site are protected by copyrights, trademarks and or patents owned or controlled by VIDA COLLECTIVE LTD, its vendors, suppliers and licensors. None of the material provided on this web site may be reproduced, copied, downloaded, uploaded, distributed, reproduced or transmitted in any manner without the prior written consent of VIDA COLLECTIVE LTD. Limited permission is granted to copy and print in hard copy the materials on this web site for purely personal, non-commercial purposes including placing an order with VIDA COLLECTIVE LTD. This limited permission is granted and continues only so long as you: a) Do not post, upload, mirror or distribute this material for any purpose on any other web site or server. b) Do not alter the materials copied and retain all legal markings and copyright notices contained in the materials.
All trademarks, service marks, company names and logos used on this web site are the property of VIDA COLLECTIVE LTD, its vendors, suppliers and licensors. Nothing contained herein grants any right to the use of any trademark used on this web site without the written permission of VIDA COLLECTIVE LTD.